Privacy Policy
Effective Date: [21/7/2025]
Operator: Coastline Charters (“we”, “our”, “us”)
Website: www.coastlinecharters.es
1. Scope
1.1 This Privacy Policy sets out the basis upon which we process personal data obtained through or in connection with your use of our website and the booking of our services.
1.2 For the purposes of applicable data protection law, including Regulation (EU) 2016/679 (the “GDPR”), Coastline Charters acts as the Data Controller in respect of personal data collected.
2. Categories of Personal Data
2.1 We may collect and process the following categories of personal data:
(a) Identification Data: name, email address, telephone number;
(b) Transaction Data: billing details, booking details, and payment records (processed by third‑party providers, without storage of full card numbers by us);
(c) Technical Data: IP address, browser type, operating system, and usage statistics collected via cookies or similar technologies.
3. Purposes of Processing
3.1 Personal data shall be processed solely for the following purposes:
(a) to perform the contract for the provision of boat charter services, including managing bookings and payments;
(b) to respond to enquiries or requests;
(c) to transmit service updates, policy notifications, or relevant operational information;
(d) to ensure the security and integrity of our website and services;
(e) to comply with legal and regulatory obligations.
4. Legal Bases
4.1 Processing is based on one or more of the following legal bases:
(a) Performance of a Contract: where processing is necessary to perform our contractual obligations to you;
(b) Legal Obligation: where processing is necessary to comply with applicable law;
(c) Legitimate Interests: to manage and improve our business and website;
(d) Consent: where expressly required (e.g. marketing communications).
5. Disclosure of Personal Data
5.1 Personal data shall not be sold or rented to third parties.
5.2 We may disclose personal data to the following recipients, solely to the extent necessary:
(a) payment processors and IT service providers engaged to perform services on our behalf;
(b) regulatory or enforcement authorities where legally compelled.
6. International Data Transfers
6.1 Personal data may be transferred and processed in jurisdictions outside the European Economic Area. Where such transfers occur, we shall ensure appropriate safeguards are in place as required by applicable law.
7. Data Retention
7.1 Personal data shall be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7.2 Following expiry of the retention period, personal data shall be securely deleted or anonymised.
8. Data Security
8.1 We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, in order to protect personal data from unauthorised access, alteration, disclosure, or destruction.
9. Cookies
9.1 Our website utilises cookies and similar technologies to facilitate functionality and collect analytics.
9.2 You may disable cookies via your browser settings; however, certain features of the website may not function properly as a result.
10. Data Subject Rights
10.1 Subject to applicable law, you have the right to:
(a) request access to and rectification or erasure of personal data;
(b) object to processing or request restriction of processing;
(c) receive a copy of your personal data in a portable format;
(d) withdraw consent where processing is based on consent.
10.2 Requests may be submitted to bookings@coastlinecharters.es.
10.3 You may lodge a complaint with the relevant supervisory authority if you believe your rights have been infringed.
11. Third‑Party Links
11.1 Our website may contain hyperlinks to external websites. We accept no responsibility or liability for the content or privacy practices of such third parties.
12. Amendments
12.1 We reserve the right to amend this Privacy Policy at any time. Amendments shall become effective upon publication on the Website.
13. Governing Law
13.1 This Privacy Policy shall be governed by and construed in accordance with the laws of Spain. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Palma de Mallorca, Spain.
Contact:
For any questions or requests, please contact:
📧 bookings@coastlinecharters.es
📍 Porto Portals, Mallorca, Spain